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The legal agreements under Section 1 apply to all Xoom users, except for those residents in countries listed under Section 2 below. For United States users, Xoom is a service of PayPal, Inc., a licensed provider of money transfer services. All money transmission from the United States is provided by PayPal, Inc. pursuant to PayPal, Inc.'s licenses.
Section 1:
Alaska residents - For complaints and other concerns about money services provided by PayPal, you may contact: Alaska Department of Commerce, Community and Economic Development, Division of Banking and Securities Money Service Businesses, PO Box 110807, Juneau, AK 99811-0807, Telephone: (888) 925-2521 or (907) 465-2521, E-mail: moneytransmitters@alaska.gov.
Texas residents - If you have a complaint, first contact Xoom Customer Service at 1-877-815-1531. If you are a Texas resident and you still have an unresolved complaint regarding PayPal's money transmission activity, including the Xoom Service, please direct your complaint to: Texas Department of Banking; 2601 North Lamar Boulevard, Austin, TX 78705; 1-877-276-5554 (toll free); www.dob.texas.gov.
Section 2:
The following legal agreements apply to Xoom users that are residents of Canada:
The following legal agreements apply to Xoom users that are residents of the United Kingdom and members of the European Economic Area where the Xoom service is available:
