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The legal agreements under Section 1 apply to all Xoom users, except for those residents in countries listed under Section 2 below. For United States users, Xoom is a service of PayPal, Inc., a licensed provider of money transfer services. All money transmission from the United States is provided by PayPal, Inc. pursuant to PayPal, Inc.'s licenses.
Section 1:
Alaska. For complaints and other concerns about money services provided by PayPal, you may contact the State of Alaska, Division of Banking & Securities by mail at State of Alaska, Division of Banking & Securities, PO Box 110807 Juneau, AK 99811-0807, by phone at 907-465-2521, or by email at msb_licensing@alaska.gov. For unresolved issues, file a complaint online: http://www.nmlsconsumeraccess.org.
Texas residents - If you have a complaint, first contact Xoom Customer Service at 1-877-815-1531. If you are a Texas resident and you still have an unresolved complaint regarding PayPal's money transmission activity, including the Xoom Service, please direct your complaint to: Texas Department of Banking; 2601 North Lamar Boulevard, Austin, TX 78705; 1-877-276-5554 (toll free); www.dob.texas.gov.
Section 2:
The following legal agreements apply to Xoom users that are residents of Canada:
The following legal agreements apply to Xoom users that are residents of the United Kingdom and members of the European Economic Area where the Xoom service is available: