Policy Updates
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Past Policy Updates

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This page displays policy updates which notify users of important changes to the PayPal and Xoom service, the Xoom User Agreement, the PayPal Privacy Statement (which applies to the Xoom Services), or other online agreements, policies, or statements. Please go to “Past Policy Updates” to view previous policy updates.

Upcoming Changes

We’re making the changes listed below. These changes will take place automatically on the corresponding effective date(s) shown below.

Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use the Xoom services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your Xoom account and cease using the Xoom services prior to the applicable effective date, as described in the applicable agreement.

AMENDMENTS TO CERTAIN PAYPAL AGREEMENTS

Notice of Amendments to the User Agreement for Xoom services for the European Economic Area

Issued: 24 May, 2024

Effective: 1 August, 2024

We’re making changes to the User Agreement for Xoom services for the European Economic Area. The changes to the agreement will take place automatically on the corresponding effective date shown below.

Effective 1 August, 2024, for EEA customers, we are:

  • Clarifying that PayPal (Europe) S.à r.l. et Cie, S.C.A. is the provider of Xoom Services for all EEA customers and including the relevant contact details.
  • Revising the Disputes European Economic Area Residents section to add additional information relating to customer complaints.