Policy Updates

Past Policy Updates Policy Updates

Issued: February 28, 2021 or sooner

This Page

This page displays policy updates which notify users of important changes to the PayPal and Xoom service, the Xoom User Agreement, the PayPal Privacy Statement (which applies to the Xoom Services), or other online agreements, policies, or statements. Please go to “Past Policy Updates” to view previous policy updates.

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal’s Xoom service. These changes will take place automatically on the corresponding effective date(s) shown below.

Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. Otherwise, no further action is needed from you. If you would prefer to decline such changes you will need to close your Xoom account prior to the applicable effective date.

AMENDMENTS TO CERTAIN U.S. PAYPAL AGREEMENTS

Amendments to the Xoom Account User Agreement

Effective: March 30, 2021

  • We are clarifying that only natural persons can create or have a Xoom account.
  • We are clarifying that PayPal’s protection programs do not apply to Xoom transactions, even when a PayPal balance is used as a funding source.

AMENDMENTS TO CERTAIN CANADIAN PAYPAL AGREEMENTS

Amendments to the Xoom Account User Agreement

Effective: March 30, 2021

  • We are clarifying that only natural persons can create or have a Xoom account.
  • We are clarifying that PayPal’s protection programs do not apply to Xoom transactions, even when a PayPal balance is used as a funding source.

AMENDMENTS TO CERTAIN UK AND EU PAYPAL AGREEMENTS

Amendments to the Xoom Account User Agreement

Effective: March 30, 2021

  • We are clarifying that only natural persons can create or have a Xoom account.
  • We are clarifying that PayPal’s protection programs do not apply to Xoom transactions, even when a PayPal balance is used as a funding source.