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This page displays policy updates which notify users of important changes to the PayPal and Xoom service, the Xoom User Agreement, the PayPal Privacy Statement (which applies to the Xoom Services), or other online agreements, policies, or statements. Please go to “Past Policy Updates” to view previous policy updates.
Upcoming Changes
We’re making the changes listed below. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use the Xoom services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your Xoom account and cease using the Xoom services prior to the applicable effective date, as described in the applicable agreement.
AMENDMENTS TO CERTAIN PAYPAL AGREEMENTS
Notice of Amendments to the User Agreement for Xoom services for the United States, Canada, the European Economic Area and United Kingdom
Effective: March 12, 2025
For all users, the Xoom User Agreement is being updated to provide additional detail on linking or unlinking certain payment methods to your Xoom account. This includes details about keeping your payment method information current, our use of third-party sources to update card information, and how users can stop third-party updates to such information. We are also providing additional detail on our verification of certain payment methods. For users in the U.S., the Xoom User Agreement is being further updated to provide additional detail on how users authorize PayPal to charge the cards and bank accounts linked to their Xoom account and how users can later revoke that authorization. It is also being updated to provide that U.S. users authorize us to re-present a debit to a linked bank account up to two times if the initial transfer is rejected by your bank for any reason.