Get Peace of Mind with StatusTrak

Introducing StatusTrak, our new status tracking center that provides you with the best ways to track your transfer:

  • Text updates
  • Email updates
  • 24/7 phone support
  • Web and mobile access
New! Text Updates

Choose Text Updates and Relax

We will text you when the money arrives*.

To track your transfer with Text Updates, give us your mobile number when authorizing your next transfer and we will send you a text message when the money arrives.

Email Updates

Our Email Updates are automatically delivered right to your inbox to help you track your transfer. And, when you give us your recipient's email address, we will keep them informed too!

Call our Fast Customer Service

Speak to a live expert in just seconds to track your transfer 24/7. We speak English, Spanish and Filipino! Call us any time toll-free at (877) 815-1531.

Access "My Account" from any Device

Log in to your account 24/7 to track your transfer from your computer, tablet or mobile phone. Click on Track Transaction to get an update on your most recent transfer.

*Not available on some bank deposit transfers. Standard text message rates may apply.

You can request text updates after you authorize your transfer.

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