We may collect the following information about you, which may include non-public personal information:
We may also use "cookies" to track your use of our websites. A cookie is a small data file that is placed on your computer to remember your preferences when you return to the website. You are free to decline these cookies if your browser permits, but doing so may interfere with your use of the Service. The information we store in the cookie may include your email address in addition to non-personally identifiable information.
We currently do not recognize "do-not-track" signals from your browser. We engage third parties, such as marketing or analytics partners, who may collect information about your online activities over time and across different websites when you use our websites.
We collect information for the following purposes:
We will retain your information, including but not limited to your personal and payment source information, as needed to provide you services, as required by applicable law, to resolve disputes and to enforce our agreements. Xoom abides by strict security standards, but if you wish to cancel your account and stop using Xoom's services, contact us at https://www.xoom.com/contact-xoom-customer-service. We will continue to retain your information after your account is cancelled as required under applicable law, regulations and rules.
We do not sell or rent the information we collect to third parties for their promotional purposes unless we receive your permission to do so. Nevertheless, we may share information about you (including nonpublic, personal information) with:
Our websites offer publicly accessible blogs. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. Please do not post any information you prefer to keep private, including but not limited to your email address, mailing address, or Xoom money transfer transaction information.
You can access, modify or update your personal information submitted on our websites by logging in to your account and changing your preferences.
We employ industry-accepted standards in protecting the information you submit to us on our websites. We have put in place SSL [Secure Socket Layer] encryption technology to protect your sensitive information transmitted on our websites. We also require a username and password from each user who wants to access his or her information on our websites. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
Federal and state laws allow you to restrict the sharing of your personal information in certain instances. However, these laws also state that you cannot restrict other types of sharing. Because we have chosen to refrain from certain types of data sharing, the only type of sharing of your personal information that you may restrict is as follows:
If you have a complaint, first contact Xoom Customer Service at 1-877-815-1531. If you are a Texas resident and you still have an unresolved complaint regarding Xoom's money transmission activity, please direct your complaint to: Texas Department of Banking: 2601 North Lamar Boulevard; Austin, Texas 78705; 1-877-276-5554 (toll free); www.dob.texas.gov or email firstname.lastname@example.org.
Our websites contain links to other websites. Xoom Corporation is not responsible for the privacy practices or the content of these other websites. We encourage you to familiarize yourself with the privacy practices of these other sites prior to submitting your personal information to them.
We may amend this policy at any time, and shall notify you by posting a revised version on our website. Should we make a material change to the manner in which we collect, use or store your personal information, we shall provide prior notice on our website, or by email.
You can contact us with any questions or concerns at: Xoom Corporation, 100 Bush Street, Suite 300, San Francisco CA 94104-3906