Xoom is now part of the PayPal family!
Send money in seconds, reload phones instantly, or pay international bills. Whatever you want to do, you can do it all with confidence. You and your money are in good hands.
What being a PayPal service means
Joining PayPal simply means good things. As part of the PayPal family, we'll leverage PayPal's global reach, work to expand our services, and grow faster — so we can serve you even better.
We'll now operate as a separate service within PayPal, but you can send money, reload phones, and pay bills using our website and mobile app — just like before. Plus, look forward to more capabilities and even easier ways to move money around the globe.
Frequently asked questions
Do I need a PayPal account to use Xoom?
Not at all. You can continue to use Xoom just like you always do. If you have a Xoom account, log in with your email and Xoom password. If you don't have one, you can sign up for free.
Will Xoom’s fees and services change?
Rest easy. You'll still get the same fair fees and great service.
Can I log in to Xoom using my PayPal account?
Yes! On the login screen, select "Continue with PayPal," then enter your PayPal login info.
Can I now use Xoom to send money within the U.S.?
No, Xoom only supports international money transfers. If you’d like to send money to friends and family in the U.S., PayPal offers a fast and free way to do so. Learn more
Can I pay using PayPal?
You can’t use your PayPal balance to pay for a Xoom transaction at this time.
However, once you log in or sign up with your PayPal login information, you'll be able to use your PayPal-linked bank account, credit card, or debit card (when available).
Please note: Xoom transactions paid with your PayPal-linked bank account, credit card, or debit card won't show up in your PayPal account. And on your bank or credit card statement, you'll see the charge as coming from Xoom.
Who do I contact if I need help? Xoom or PayPal?
If you need help with a Xoom transaction, get in touch with us anytime. We're always here for you.
(877) 815-1531 (within the U.S.) | +1 (415) 395-4225 (outside the U.S.)
If you have questions or concerns regarding your PayPal account or transaction, contact PayPal. They’ll be happy to help.