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Xoom Help Center

How will I know when my recipient has received the money?

Xoom provides this information to you by email and on  Xoom Track Transaction.

Xoom sends a series of email notifications informing you of the status of your transaction. The first email is sent shortly after you submit a Xoom transaction. The second email is sent when your payment has cleared and Xoom transfers your transaction to our partner in the recipient's country.

Upon completion of the transaction, you will receive another email telling you that your recipient has received the funds.

Place the email address "" in your "safe sender's list" to be sure that these messages are not mistakenly directed to your junk or spam mail box.

If you're not sure how to configure your email attributes, consult your Internet Service Provide (ISP), email service or system administrator.

In addition, you can track the current status of your transaction by visiting  Xoom Track Transaction.

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