Don't let sending limits delay your next transfer

Apply now to increase your sending limits!

  1. Prepare your documents
    • Current government issued photo ID (e.g., passport, driver’s license, or Alien Registration Card)
    • Proof of income (e.g., last two pay stubs, bank account statements, pensions, or investment income)
    • Proof of residence (e.g., a utility bill, bank or credit card statement that matches the address on your Xoom account)
    • Answer four simple questions – Review the questions to be answered in your email
  2. Send your documents
    • By email: send your documents from your registered Xoom email account to
    • If you are unable to email, please call us at 877-748-6444 (within the US) or 415-395-4343 (outside the US)
    • Per our Privacy Policy, all documents will be securely stored and only used for verification and identification purposes
  3. We'll get back to you
    • Within 3 to 5 business days, we will notify you by email of the outcome of our review
    • Continue to experience the service you’ve come to expect from Xoom with no delays