How to send more

To increase your sending limits and reach Level 3, send the following information from the email address associated with your Xoom account to

  1. Copy of your passport
  2. Copy of your latest pay stub
  3. Copy of your latest bank statement (from an account that's registered with Xoom)
  4. Provide the following information:
  • Relationship with your intended recipient
  • Purpose of your money transfer
  • Whether you are sending money on behalf of another person or organization
  • Whether you or anyone in your household has another Xoom account
  • Your annual household income

We'll get back to you

Within 1 to 3 business days, we will notify you by email of the outcome of your review.


Call us anytime at 1-877-748-6444 (within the U.S.) or 1-415-395-4343 (outside the U.S.).

Continue to Send Money