Why do I receive a message that my payment source is already in use?
This message occurs when you attempt to enter a payment source into more than one Xoom account. Our system is configured for users to have only one account, which they access by entering their email address as a login. For security purposes, we do not allow the same payment source to be in use by more than one account. To resolve this, please follow these instructions:
Log into to your original Xoom account. If you created a new account because you no longer use or do not prefer your old email address, please enter this email address along with your original Xoom password.
When you are logged in to your original account, click on "My Account," in the upper right-hand corner. Click on "Email Addresses” under Account Services.
Here you can change your email address to your current address.
Xoom moves your money fast, and keeps your security a top priority. Speed of money transfer service is subject to many factors, including:
Approval by the Xoom proprietary anti-fraud verification system
Funds availability from sender's payment account (checking, credit or debit card)
Recipient-country banking hours and banking system availability
Difference in time zones, weekend bank processing availability, and local bank holidays
Receiving agent hours of operation
Send Money Online Using Xoom
Sending money worldwide with Xoom is easy. With the Xoom.com money transfer service you can send money worldwide from any Internet-enabled computer to friends and family in more than 30 countries. You can have funds withdrawn directly from your U.S. bank account to fund the money transfer, or pay using major credit cards. Recipients will be able to pick up the money in cash, have the money directly deposited into their bank account, or delivered to their door. Options vary by country.
How to Send Money Internationally with Xoom
Your recipient can receive cash in local currency or US dollars or in many countries can have the money deposited to their bank account or have it delivered to their home. Xoom.com has relationships with banks and money transfer payout partners to provide a secure and fast means of sending customer's money. With these bank and money transfer payout partners, Xoom.com customers can send money to thousands of cash pickup locations around the world.