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What are the Cash Pickup requirements in Mexico?

To pick up money, your recipient should have:

  1. Xoom transaction number
  2. Driver's license, passport, or credencial para votar (IFE)


Payout limits
Some partners have lower payout limits than Xoom’s transaction limit.

  • Banco Banorte – 8,000 MXN within 15 days (when picking up in Sinaloa, Sonora, Chihuahua, Nuevo Leon, Coahuila and Tamaulipas)
  • Banco Santander – 2,500 USD
  • BanCoppel – 30,000 MXN
  • BBVA Bancomer – 500 USD
  • Caja Popular Mexicana – 2,000 USD
  • Chedraui – 10,000 MXN
  • Elektra – 60,000 MXN
    • In Ciudad Nezahualcóyotl, Naucalpan, Chimalhuacán, Ecatepec, the limit is 17,000 MXN per transaction
  • Famsa – 2,900 USD
  • Farmacias Guadalajara – 1,000 USD
  • Intermex – 1,500 USD (individual locations may have lower limits)
  • Soriana – 1,500 USD (money will be loaded onto a Soriana card and can be withdrawn at any Soriana, including stores previously known as Gigante)
  • Walmart – 14,000 MXN

 
Although some limits are shown in USD, money is paid out in MXN.


Chedraui
Your recipient will need to have a Cartera Dinámica card. To get the card, they’ll need a valid passport or ID and a photocopy of the same.


Caja Popular Mexicana
Your recipient must be a member of Caja Popular Mexicana.


If your recipient isn’t a member, they can sign up when picking up cash (must be at least 18 years old). They’ll need to provide:

  • Proof of address in the same territory as the co-op branch
  • Birth certificate and a copy of the same
  • 2 photos
  • A copy of the ID
  • 750.00 MXN membership fee, which will be deposited into the account

Or they can pick up cash at Banorte — no membership required.


Elektra in the state of Tamaulipas
If your recipient picks up more than 4,000 MXN in Tamaulipas, they’ll need:

  • Proof of address
  • A digital ID scan
  • A secondary ID

They may also need to fill out a form. Some locations may not pay more 5,000 MXN and may have monthly limits. Please contact the location for more information.

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