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Xoom Help Center

Can I reload landlines or postpaid numbers?

No, Xoom’s reload service is only available for prepaid international mobile phones.

With Xoom Bill Pay, however, you can take care of select landlines and postpaid numbers from the U.S. To see if your recipient’s country and service provider are supported, visit:

Additionally, some carriers offer hybrid plans, which is a postpaid plan with the option to reload. If your recipient has a hybrid plan, you can reload with Xoom.

When you reload a hybrid account, the reload will be added to the current available balance instantly — just as it would with a regular prepaid phone.

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