Get Peace of Mind with StatusTrak
Introducing StatusTrak, our new status tracking center that provides you with the best ways to track your transfer:
- Text updates
- Email updates
- 24/7 phone support
- Web and mobile access
Choose Text Updates and Relax
We will text you when the money arrives*.
To track your transfer with Text Updates, give us your mobile number when authorizing your next transfer and we will send you a text message when the money arrives.
Our Email Updates are automatically delivered right to your inbox to help you track your transfer. And, when you give us your recipient's email address, we will keep them informed too!
Call our Fast Customer Service
Speak to a live expert in just seconds to track your transfer 24/7. We speak English, Spanish and Tagalog! Call us any time toll-free at (877) 815-1531.
Access "My Account" from any Device
Log in to your account 24/7 to track your transfer from your computer, tablet or mobile phone. Click on Track Transaction to get an update on your most recent transfer.
You can request text updates after you authorize your transfer.
Money-Back Guarantee Xoom offers a money-back guarantee for your peace of mind